1. Information We Collect
We collect information you provide directly, information created during service delivery, and limited technical information from website usage. The categories below are examples and may vary depending on your interaction with us.
Information you provide: name, business name, role, email address, billing details, project instructions, and any files or materials you share to support service delivery (such as documents, spreadsheets, templates, or brand assets).
Service-generated information: deliverables we prepare (reports, presentations, analytics summaries), notes from meetings, task lists, and operational recommendations based on your inputs.
Technical data: device and browser type, approximate location (city/region), page views, and interactions. This information is typically collected through standard web logs and analytics tools and is used to maintain site performance and improve user experience.
2. How We Use Information
We use collected information to: (a) provide and improve services, (b) communicate about projects, scheduling, and deliverables, (c) process payments and prevent fraud, (d) comply with legal obligations, and (e) maintain website functionality and security.
We do not sell personal information. We avoid collecting sensitive categories unless needed for the requested service and explicitly provided by you.
3. How We Share Information
We share information only as necessary to operate and deliver services. Typical sharing scenarios include: service providers that help us host files, process payments, manage communications, or provide analytics. When we use service providers, we expect them to handle information responsibly.
We may also disclose information: (a) if required by law, (b) to protect rights, safety, and security, (c) to prevent fraud or abuse, or (d) as part of a business transaction (such as a merger or acquisition), where permitted by law.
4. Cookies & Analytics
Cookies and similar technologies help the website function, remember preferences, and understand usage patterns. You can control cookie behavior through your browser settings. Disabling cookies may reduce certain site features.
Analytics data is used in aggregate to understand traffic and improve performance. We do not use analytics to identify you personally unless necessary for security or troubleshooting.
5. Data Retention
We retain information for as long as needed to provide services, meet contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and context.
You may request deletion of certain information where feasible and lawful. Some records may be retained for accounting, legal, or security reasons.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is fully secure; therefore, we cannot guarantee absolute security.
You play an important role in security. Please protect credentials, use strong passwords, and apply appropriate access controls within your systems.
7. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have the right to object to certain processing and to request data portability.
To exercise rights, contact us using the details at the end of this policy. We may need to verify your request to protect privacy and security.
8. International Visitors
If you access our site or services from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. Data protection laws may differ from those in your jurisdiction.
9. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can take appropriate action.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes take effect when posted, and the effective date above will be updated. If changes are material, we may provide additional notice where appropriate.